Payment & Delivery

  

Shipping costs depend on the weight of a single parcel and are as follows:

 

Weight                     Shipping

 

to 5kg                72.41PLN (18.10€)

to 10kg              73.33PLN (18.34€)

to 15kg              75.27PLN (18.81€)

to 25kg              78.19PLN (19.80€)

to 30kg              79.43PLN (19.86€)

 

 Prices above are according to the fixed exchange rate: 1 = 4 PLN. 

 Shipping costs are always given in the checkout as a part of a total amount to pay.

 

Above delivery charges apply for delivery to all regions of Republic of Ireland (EIRE).

 

 

Methods of payment:

 

For your convenience we offer the following payment methods:

- wire bank transfer

PayPal payment

- eCard payment

  

PayPal Logo

 

 

 

As a date of a payment we understand the date, when founds appear on our bank account.

 

PAYMENT FAILURE:

 

NOTE: If, under any circumstances, you will not be able to finish your payment during placing the order, you may send us the money using our PayPal email address: paypal@krakvet.pl with your order number as a reference. 

In case of a PayPal manual payment please email us your PayPal transaction ID as this type of payment must be checked separately and matched with the order manualy.

 

It is not possible to pay with your credit/debit card for the order in a later time. If the original payment was not succesfull by any reason the only option to use your credit/debit card to pay is to re order.  

 

Delivery and personal collection:

 

 There are three ways of collection and delivery of your order:

- Personal collection (in our storage facility based in Kokotów 703 near Cracow, 32-020 Wieliczka POLAND)

- Delivery order to company Sendfast, where company GLS/Parcelforce is the executive subject.

- Customer may arrange a delivery of his order by a different delivery company on his own.

 

ATTENTION!: if delivery of the order is made by a different delivery company than Sendfast, customer is charged of full delivery costs according to price list of chosen delivery company. Additionally, customer is obligated to inform ZOOFAST about that choice and a time of collection of an order by a delivery company from shop's storage.


- Personal collection of an order and collection made by other delivery company is possible between Monday and Friday in 8:00AM – 3:00PM hours. We are closed on Saturdays, Sundays and all public holidays.

 

- Personal collection is possible after Customer receives an email confirmation that order is prepared and ready to collect.

 

- If customer chooses to pay for an order with a bank transfer, payment card or PayPal, the order will be ready to collect after funds are checked on our bank account.

 

- We accept following payment cards: Visa, Visa Electron, MasterCard, Maestro and MasterCard Electronic.

 

- Order prepared for personal collection waits for the customer for seven days, after that time the order is being canceled.

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